Your team answers the same customer questions every day.
All services
Give repeatable work to an agent with clear limits.
We build agents around your products, policies, and workflows, with human handoffs for the cases that need judgment.
Agent activity
OnlineOrder #1842
New requestCustomer asked about delivery timing
I found the shipping status and drafted a reply. Review the delivery date before sending.
Rule check passedReady
24/7
Available
Logged
Handled
Ready
Handoff
Next follow-up scheduled for 9:00 AM
The system
A custom AI agent
Best for
Support, leads + ops
Availability
Always on, 24/7
After launch
Tuned as you grow
The problem
Busywork is quietly running the business.
The same questions, follow-ups, and routing decisions keep pulling experienced people away from work that needs judgment.
New leads wait too long for a useful response.
Routine routing and follow-up keep landing on senior staff.
The work
An agent grounded in the real business.
We map the work, set the rules, connect the systems, and define human escalation before the agent goes live.
Find your first use caseAgent responding
Customer support
Use your approved answers
The agent answers product, policy, order, and shipping questions from your source material and follows your rules.
New lead
Qualified
Follow-up
Lead response
Respond while the lead is active
New inquiries are captured, qualified, routed, and followed up according to the workflow you approve.
AI
Human handoff
Escalation with full context
The agent routes uncertain, high-value, or sensitive conversations to the right person with the conversation history attached.
ResolvedTracked
Operations view
See what the agent handled
A dashboard shows conversations handled, leads routed, human handoffs, and unanswered questions that need review.
How it works
Map the work, test the limits, launch carefully, and tune from real use.
We review conversations and update the source material, rules, and handoffs as the business changes.
- 01
Map
We identify repeatable work, source material, risks, and the cases that need a person.
- 02
Build
We configure the agent around your products, tone, rules, and connected systems.
- 03
Test
We test common requests, edge cases, refusals, and handoffs before launch.
- 04
Tune
We review real conversations, close knowledge gaps, and adjust the rules.
The outcome
Customers get answers. Your team gets the exceptions.
The agent handles approved tasks and routes uncertain cases with context. Your team can see what happened and where the workflow needs attention.
- Agent grounded in your products, policies, and approved answers
- Lead capture, qualification, routing, and follow-up
- Human handoff rules for sensitive or uncertain cases
- A dashboard for conversations, handoffs, and unresolved gaps
24/7
availability for approved tasks, with a human handoff when needed
Human handoff ready
Built for
Lean teams with more demand than hours.
01
E-commerce stores buried in repetitive customer messages
02
Startups that need coverage before adding a larger support team
03
Founders losing leads to slow follow-up
Questions
Answered plainly.
Will an AI agent sound robotic to my customers?+
We use your approved source material and tone, then test real conversation patterns. The agent follows those rules and hands uncertain or sensitive cases to a person.
What can an AI agent actually handle?+
Common support questions, order and shipping requests, lead qualification, follow-up, routing, and repeatable internal tasks. We choose the first use case based on volume, risk, and the quality of the available source material.
What happens after it's built?+
We review performance, update source material and rules, and maintain the connected workflows. Decisions and ownership are documented so the system does not depend on one person.
Own the outcome
Start with the repeatable work on your team's desk.
We'll map one useful agent around the work, the source material, and the cases that need a person.
Plan your first AI agent